MYCO Help CentreAddress ServicesFrequently asked questions about address services.Before You Buy42 ArticlesCan I use the Virtual Business Address for my business bank account and other official documents?Can I change my company formation or address package later?Can I upgrade my virtual address package mid-term, and how is pricing handled?Will my home address remain private if I use your service?How quickly can MYCO set up my company formation or address service?What is MYCO's refund policy?Can I upgrade or add services later?Can I speak to someone before buying?Can I use MYCO if I already have a company?How can I contact MYCO customer support?Can I use your address on my 'Google Business' profile?Can I use your virtual office locations for meetings and client presentations?Can I visit your office in person?Can MYCO help me choose before I buy?How do you ensure confidentiality of my business information?Are there any hidden fees in MYCO address packages?Are there different packages available for your virtual office locations?How can I benefit from using your virtual office locations?Do I need an address before forming a company?How can I get started with using your virtual office locations?How do I know which MYCO price applies to me?Can I buy a director service address without using MYCO as my registered office?What services are included with your virtual office locations?Will banks and HMRC accept MYCO's Virtual Business Address, and what is a permission letter?How secure is mail handling at your virtual office locations?What are the benefits of having a virtual office in London?When is my MYCO address actually active?What if my situation is not covered in the FAQs?What is a Virtual Business Address?What is a virtual office?What services are included in the Virtual Business Plus package?Do you support Scottish (Scotland-registered) companies?What types of businesses can benefit from a Virtual Business Address?Who can sign up, and when might an application be declined after payment?When is Virtual Business Address enough?When should I choose Virtual Business Plus?Where do these reviews come from?Which option should I choose if I want one address for everything?Can I use my MYCO address on my website, with my bank, or for all business mail?Do existing customers get introductory offers or new-customer prices?How do postal deposits, forwarding charges, and VAT work?Do I have to pay in advance, and can I pay monthly?Checkout & Payment11 ArticlesDo existing customers get introductory offers or new-customer prices?Do I have to pay in advance, and can I pay monthly?Does MYCO offer instalment plans for company formation or address packages?How do I report a problem with the MYCO website or checkout?How do postal deposits, forwarding charges, and VAT work?Is VAT included in MYCO checkout prices?What payment methods does MYCO accept at checkout?When is my MYCO address actually active?Who can sign up, and when might an application be declined after payment?Why is a £20 postal deposit required?Will I see the full price before I pay at checkout?Verification & Activation3 ArticlesIs mail held, scanned, forwarded, or returned while my account is pending or suspended?When is my MYCO address actually active?Who can sign up, and when might an application be declined after payment?Using Your Address41 ArticlesCan I add business mail forwarding to my company formation order?Can I add services after company formation?Can I change my company formation or address package later?Can I collect mail from your office?Can I get a copy of my contract or Terms and Conditions?Can I receive high-value items or coins at my virtual address?Can I request the original of a scanned document?Can I upgrade my virtual address package mid-term, and how is pricing handled?Can I upgrade or add services later?Can I use my MYCO address on my website, with my bank, or for all business mail?Can I use MYCO if I already have a company?Can mail be forwarded or collected?Can official post like National Insurance letters be sent to my director service address?Can you handle mail addressed to my trading name as well as my company name?Do you accept parcels?How do I receive mail sent to my Virtual Business Address?How do I receive mail with the Virtual Business Plus package?How do I view or amend my mailing address?How do I view scanned mail in my account?How do postal deposits, forwarding charges, and VAT work?How does official mail forwarding work?How does renewal work, and when is a late renewal fee applied?How frequently is mail scanned or forwarded?Is mail held, scanned, forwarded, or returned while my account is pending or suspended?Is there a charge for business mail forwarding?Is there a charge for mail forwarding?What are the mail forwarding charges for Partner accounts?What does “Accounts/Returns Overdue” on my dashboard mean?What happens after the first 12 months of my address service?What happens if I receive non-statutory mail at the Registered Office Address?What happens when my address service initial term ends?What is MYCO's refund policy?What services are included in the Virtual Business Plus package?What services are included with your virtual office locations?What should I do if expected mail is missing from my portal or has not been forwarded?When should I choose Virtual Business Plus?Where can I manage my MYCO services after ordering?Why is a £20 postal deposit required?Will banks and HMRC accept MYCO's Virtual Business Address, and what is a permission letter?Will MYCO forward mail directly to each of my clients?You posted something to me. What was it?Compliance33 ArticlesCan a Director use the Registered Office Address as their Service Address?Can I use my home address as my Registered Office Address?Can I use the same address for both my registered office and director service address?Can I use Virtual Business Address as my registered office?Can multiple directors use the same director service address?Can MYCO help protect my home address?Companies House rejected my address update. What can I do?Do I need Registered Office Address as well?Do I need to buy Director Service Address separately from Registered Office Address?Do I need to inform other parties about the address change?Do you support Scottish (Scotland-registered) companies?How does renewal work, and when is a late renewal fee applied?How frequently is mail scanned or forwarded?Is a Director Service Address required for all company directors?Is mail held, scanned, forwarded, or returned while my account is pending or suspended?Is your Registered Office Address service compliant with Companies House requirements?Several companies use the same MYCO building address. How do I register mine correctly?What are the benefits of the registered office address, director service address, and business address included in the package?What are the benefits of using your Registered Office Address service?What are the consequences of having a defaulted address?What does “Accounts/Returns Overdue” on my dashboard mean?What happens if I receive non-statutory mail at the Registered Office Address?What is a Director Service Address?What is a Registered Office Address?What is the difference between a Registered Office Address and a Virtual Business Address?What is the difference between statutory mail and business mail?What mail is handled by a registered office address?What qualifies as official mail, and what are the charges for mail forwarding?When is Virtual Business Address enough?Why do I need a Registered Office Address?Will banks and HMRC accept MYCO's Virtual Business Address, and what is a permission letter?Will my home address appear on the public register?Will my home address remain private if I use your service?Renewing Your Service8 Articles How do I renew my registered office or virtual address service?Can I upgrade my virtual address package mid-term, and how is pricing handled?Do existing customers get introductory offers or new-customer prices?Do MYCO services renew automatically?Does my contract automatically renew at the end of my 12-month term?Does my service automatically renew at the end of my 12-month term?How do I pay a renewal via bank transfer?How does renewal work, and when is a late renewal fee applied?Cancellation & Refunds2 ArticlesHow do I cancel my registered office or virtual address service?What is MYCO's refund policy?Account & Support4 ArticlesCan I get a copy of my contract or Terms and Conditions?How frequently is mail scanned or forwarded?What are MYCO's support response times, and what should I do if I have not had a reply?What should I do if expected mail is missing from my portal or has not been forwarded?Business Banking→Frequently asked questions about business banking.