MYCO Help CentreID VerificationFrequently asked questions about id verification.Before You Buy5 ArticlesHow do you ensure confidentiality of my business information?What happens if I use a MYCO address before my account is active?What is MYCO's refund policy?When is my MYCO address actually active?Who can sign up, and when might an application be declined after payment?Checkout & Payment2 ArticlesWhen is my MYCO address actually active?Who can sign up, and when might an application be declined after payment?Verification & Activation30 ArticlesCan I request a manual review if my KYC or KYB application was rejected?Can non-UK residents complete verification?Do I need to complete liveness detection?How can I avoid verification delays?How do I contact support if verification, renewal, or mail handling is stuck?How does this service work in practice?How long are KYC documents kept?How long does MYCO take to verify my ID and activate my account after I pay?How often will MYCO review my KYC documents?Is Companies House identity verification different from MYCO checks?Is mail held, scanned, forwarded, or returned while my account is pending or suspended?My account is on hold for KYC — what should I do?What checks do I need to complete?What documents do I need to provide for verification?What documents do international clients need to provide?What documents do non-UK residents need to provide?What documents do you accept?What does it mean that MYCO is an ACSP?What happens if I do not complete KYC within the verification window?What happens if I use a MYCO address before my account is active?What happens if my proof of address or ID is rejected, and can I resubmit?What ID checks are needed for companies on a Partner account?What if I have trouble uploading documents?What KYC documents are needed for a Ready-Made company transfer?When is my MYCO address actually active?When will my co-director receive their identity verification link?Who can sign up, and when might an application be declined after payment?Why do I need to complete ID verification?Why do I need to provide ID documents to MYCO?Why was I asked for a bank statement or proof of address, and what documents do I need?After Verification5 ArticlesHow do I contact support if verification, renewal, or mail handling is stuck?How long does it take to set up my call answering service?Is mail held, scanned, forwarded, or returned while my account is pending or suspended?What is MYCO's refund policy?What KYC documents are needed for a Ready-Made company transfer?Compliance5 ArticlesDo I need to keep the PSC register updated?Is Companies House identity verification different from MYCO checks?Is mail held, scanned, forwarded, or returned while my account is pending or suspended?What does it mean that MYCO is an ACSP?What ID checks are needed for companies on a Partner account?Renewing Your Service1 ArticleHow do I contact support if verification, renewal, or mail handling is stuck?Cancellation & Refunds2 ArticlesWhat happens if I do not complete KYC within the verification window?What is MYCO's refund policy?Account & Support2 ArticlesHow do I contact support if verification, renewal, or mail handling is stuck?What if I have trouble uploading documents?←Company SecretarialFrequently asked questions about company secretarial.→Meeting RoomsFrequently asked questions about meeting rooms.